To sign-up to receive EFT on the ECHO Health platform, visit their EFT/ERA enrollment page. Beginning November 8, 2021, you may elect to receive EFT only or 835/EFT through the ECHO Health platform.(You will receive a letter from ECHO Health in October with your unique registration code if you would like to change your payment election prior to November.) Between October 8 – November 7, 2021, changes to your bank account or payment preference must be made in both NaviNet and on the ECHO Health platform.Before October 8, 2021, you may elect EFT payments now through Highmark’s provider portal, NaviNet, and your EFT payment preference will transition to the ECHO Health platform automatically.Providers Receiving Paper Check Payments And Paper Remittance Advices (RAS): Confirm with your ERA Clearinghouse that they are prepared to receive ERAs from ECHO Health, Inc.Update your vendor and/or your practice management system wherever necessary to ensure continued seamless processing of EFT payments.However, you will still need to visit ECHO’s provider platform to manage/change payment information. For your convenience, you will still be able to view your claims status and a copy of your EOP through Highmark’s portal, NaviNet ®.payments will begin displaying in this portal after November 8, 2021. If you are currently registered and receiving payments from other payers on the ECHO platform, your Highmark Inc.You may register there to search, view, and print your Explanation of Payments (EOPs) and download 835 files. Your ERAs will be available on ECHO Health’s platform.
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